Agile tends to be introduced at the team level and it’s the
Agile teams who are expected to adopt Agile.
While there is various amounts of
buy-in from management, some don’t seem to understand that it takes an organization to embrace Agile in order to gain the
business benefits. In other words,
management has a strong role to play including adapting their behavior, embracing
the Agile values and principles, and leading a culture change, in order to gain
the business benefits of Agile. It
requires significant buy-in to achieve a culture change. But this doesn’t always seem to happen.
Some of this is not management’s fault. Part of the issue is that Agile gets
introduced to them is various ways – as a way to improve productivity, as a way
to speed up development, as a way to increase quality, but in most of these
cases, those introducing Agile to them fail to mention the significant buy-in
they need to make. While each of these
ways have different levels of merit, it often doesn’t convey enough of a reason
for management to motivate a change in their behavior and their organizational
culture.
How about changing the message? Though there are many benefits for going
Agile, it occurred to me that to get serious executive/senior management attention
and buy-in to Agile is to give them a reason that is near and dear to their
heart. Explain to your management that
Agile can increase revenue—in short, it can help them make money (or more of
it). In my experience, this gets them to
actively listen, versus the passive listening they may exhibit when they think
Agile is an engineering method or something the engineering team and others
must do.
Yes, Agile can lead to an increase in customer sales, ergo an increase in revenue. This is all
true if the organization is truly allowed
to “be Agile”. This means that teams continually
demonstrate working software to customers and they are allowed to continually
adapt their requirements to customer needs.
Then teams can more closely align with what customers find as
valuable. The more value customers see
in your products, the more likely they will buy (or buy more). Maybe, just maybe, if you convey that Agile
can make them more money, they will listen and buy-in to what it really
takes.
Great Post. Thank you.
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